Policies

🛍️ Toledoth Trends Store Policy

1. Shipping & Delivery

• Processing Time: Orders are typically processed within 1–3 business days.
• Shipping Time: Delivery usually takes 7–21 business days depending on the destination and supplier.
• Tracking: Customers will receive a tracking number once the order has shipped.
• Delays: Shipping times may vary due to customs, carrier delays, or high demand periods. We are not responsible for delays outside our control.

2. Returns & Refunds

• Eligibility: Returns are accepted within 30 days of delivery for unused, unworn, and undamaged items in original packaging.
• Process: Customers must contact us at [support@toledothtrends.com] before returning any item.
• Refunds: Approved refunds will be issued to the original payment method within 7–10 business days after inspection.
• Non-Returnable Items: Certain products (e.g., intimate apparel, cosmetics, clearance items) are non-returnable for hygiene and safety reasons.

3. Order Cancellations

• Orders may be canceled within 24 hours of purchase. After this period, cancellations are not guaranteed as processing may have already begun.

4. Damaged or Incorrect Items

• If an item arrives damaged or incorrect, customers must notify us within 7 days of delivery with photos of the product and packaging.
• We will arrange a replacement or issue a refund at no additional cost.

5. Pricing & Availability

• Prices are subject to change without notice due to supplier adjustments or promotions.
• Product availability may vary; if an item is out of stock, customers will be notified and offered alternatives or a refund.

6. Customer Responsibility

• Customers are responsible for providing accurate shipping information. Toledoth Trends is not liable for orders shipped to incorrect addresses provided by the customer.
• Customs duties, taxes, or import fees may apply depending on the destination country. These are the responsibility of the customer.

7. Privacy & Security

• Customer information is protected and used solely for order processing and communication.
• We do not sell or share personal data with third parties. 

8. Contact Us

For questions, concerns, or support, please reach out to:
📧 Email: toledothtrends@gmail.com
🌐 Website: www.toledothtrends.com